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error loading or deleting applications

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Total Posts: 2

Joined 2014-07-01

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Dear forum members,

when I try to load or delete applications on my smartcard (ubivelox developer card) I always get error messages eventhough that previously worked quite well. When I try to clean the card:

hterm -clean

I get the following respons:

cleanbycertgen error DeleteMELApplication Invalid certificatPS

Is there any possibility to make a reset of the card?

Best regards,
Felix Riek

     
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Total Posts: 74

Joined 2012-02-21

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Hi Felix,

Try using MUtil, it might give a little more info. On the Delete Test tab, select Find First. This will scan for applications, including those without a DIR entry. If it finds an application, select Delete. Take a exact note of the error message that is displayed and post it back.

Thanks,
Chris.

     
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Total Posts: 2

Joined 2014-07-01

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Dear Chris,

I followed your steps. The result is the following:

1) Delete Test: Read DIR -> No Application found
2) Delete Test: Find First -> No Application found

3) Load Test: Load: Error: Opening MEL Application - 9d00 - Unknown Multos Error

(Load of the same application on an other card work without problems)

Best regards,
Felix

     
RankRankRank

Total Posts: 74

Joined 2012-02-21

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I’ll do some asking around, but I suspect that card cannot be recovered.

     
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Total Posts: 1

Joined 2014-07-11

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Hi Felix,

I’m Kyungju Kim in charge of multos in UBIVELOX.

I’m sorry your situation.

But I don’t know why happened.

Could you send me the log?

Then I’ll be checking and tring to solve for your problem.

My E-mail is .(JavaScript must be enabled to view this email address)

Wait for your reply.

Best regards,
Kyungju Kim